You are entitled to cancel your declaration of contract within one month writing (e.g. by letter, e-mail), without stating a reason or, when the object has been handed over to you prior to the expiry of this period, by returning the object. The period of time commences after receipt of this information in written form, however not prior to receipt of the objects by the recipient (in the case of recurrent delivery of similar goods not prior to receipt of the first partial delivery), and not prior to compliance with our obligation to provide information in accordance with article 246 sub-article 2 in conjunction with sub-article 1 (1) and (2) EGBGB (Introductory Act to the German Civil Code) and our obligations in accordance with the first sentence of sub-section 1 of section 312g BGB (German Civil Code), in conjunction with article 246 sub-article 3 EGBGB. In order to comply with the period available for cancellation, it is sufficient to dispatch the notice of cancellation or the objects in good time.
The notice of cancellation has to be addressed to:
Wacholderstraße 4, Germany–44225 Dortmund
Effects of Cancellation
In the event of effective cancellation, the goods provided and services rendered by either party shall be returned, together with any benefits (e.g. interest earned) obtained therefrom. In the event that you are unable to return the goods or services received or benefits obtained (e.g. benefits from use) at all, or if you are able to return them only in part or in degraded condition, you are obliged to make compensation for lost value, as and where applicable. You are obliged to make compensation for any such degradation of the goods or for benefits obtained only, if and to the extent that any such use or degradation is due to the handling of the goods in a manner that exceeds the reasonable examination of the properties and functionality or mode of operation of the goods. The wording “examination of the properties and functionality or mode of operation” shall be understood as testing and trying out the relevant goods, such as this would be possible and usual in a retail shop.
Goods that may be dispatched by package/parcel have to be returned at our risk. You are obliged to bear the costs of such return, if the goods correspond to those ordered and if the price of the goods to be returned does not exceed an amount of EUR 40, or, in the event of a higher price of the goods, if you have not paid the price for such goods or made a contractually agreed partial payment at the time of cancellation. Otherwise, the return of the goods is free of charge for you. Goods that cannot be dispatched by package/parcel will be collected from your address. Obligations concerning the reimbursement of payments have to be fulfilled within 30 days. For you, the term commences upon the dispatch of your notice of cancellation or of the goods, for us it commences upon receipt of your notice of cancellation or of the returned goods.
End of cancellation policy